Tell HN: Our paid Claude AI subscription unavailable >1 week and no support

Other: customer support(news.ycombinator.com)view on HackerNews
Claude AIcustomer supportoutageAnthropic

Author: KellyCriterion

Date: 7/28/2026

Article Summary:
A company experiences a week-long outage of their Claude AI service and seeks alternative support channels and advice from others who may have had similar issues.