A human postmortem of the 1996 AOL outage
site reliability engineeringoutageAOLhuman impacteconomicsinequalityvictim impact statementsreliability engineering
Author: EndEntire
Date: 6/24/2026
Article Summary:
A site reliability engineer reflects on the 1996 AOL outage and its impact on individuals, highlighting the importance of considering the human side of outages and the need for alternative narratives that prioritize individual impact over profit margins.